If you submit personal information by completing a contact form for example, you can be assured that we will use your personal information only to support your continuing relationship with Major.
The sections below detail how we may use your personal information.
Your Personal Information We Collect
We are not interested in collecting every personal detail about you. We endeavour to collect and use your personal information only with your knowledge and consent and typically when you use our services, make customer enquiries, register for information or other services, request information, or when you respond to communications from us.
The type of information we may collect could include, your name, company name and company postal address, telephone number and email address.
If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected and subject to any preferences indicated by you.
How We Protect Your Data
We take security seriously and the security of your personal data is important to us. We do our utmost to ensure your personal data is processed in a way that ensures appropriate security from unauthorised or unlawful processing, accidental loss, destruction or damage. We follow industry standard practices to protect the data we collect and maintain.
How Will We Use Your Information?
We may use your information for a number of purposes which includes: processing your orders or managing and administering your account; delivering any services or information requested by you; responding to account enquiries; verifying your identity when required.
We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments and services by post, telephone and automated means such as mobile text message (SMS), email and the internet (subject to any preferences expressed by you).
If you have consented to receive details of our services, events, products, etc. you can contact us at any time to have your details removed from lists used by us for any or all of those purposes.
To update your marketing preferences please contact us and tell us what you want us to do, even if you have previously objected to receiving information by email for example, but would now like to change your mind and receive information.
When Will We Disclose Your Information To Others?
We may only disclose information about you and contact details to trusted third parties when this is required for us to fulfil our contract with you and with your consent. An example of this is when requiring samples to be delivered direct to you or your premises by trusted courier services.
Major will not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is strictly necessary to deliver the services ordered or used by you (as in the example above).
Major may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.
Information We Collect From Our Shows, Stands & Events
You may share personal information with us when you visit us in person at our stores, stands and events; such as your name and contact details.
We will also collect personal information about you through our use of CCTV, filming and photography. CCTV cameras are primarily used for security purposes. We will film and take photographs at some of our events, which may then be used for our business purposes (for example, to post on our social media pages and website).
We love interacting with you on social media. Any social media posts or comments you send to us via social media will only be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public.
We are not responsible for this kind of sharing. You are responsible for ensuring that any comments you post comply with any relevant policy on acceptable use of those services.
We make sure any information we use is properly credited to its source or is made anonymous.
How Long Do We Keep Your Information For?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services and for a reasonable period of time afterwards if you stop doing so. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.
We shall keep data on our prospect database for no longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.
Access To Your Information
You can write to us at Major International Ltd, Higham Business Park, Bury Close, Higham Ferrers, Rushden, NN10 8HQ
or at [email protected]
any time to obtain details of the personal information we may hold about you.
Please quote your name, company name and company email address, along with brief details of what information you require or want a copy of. We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Major recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. To this end we are constantly reviewing and enhancing our technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.
Please be aware that communications over the internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. Major cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
The only cookies utilised on the Major websites will be those for Google Analytics and it's related services (to track user actions/events and analyse web traffic) and in some cases a session cookie to identify returning users.
No personally identifiable information is stored directly in cookies. We collect information through cookies with the aim of ensuring the content of the website and the website pathways work as effectively as possible.
By using our website you agree to us placing the cookies specified above on your device (phone, android, computer, mac etc.).
How Do I Turn Cookies Off?
If you want to delete cookies that are already on your device you can do this by deleting your browser history. You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
We may change this policy from time to time as a result of changes required for operational or administrative reasons or in order to comply with changes in the law.